US based company known as PicoTurbine International located in Jersey City, New Jersey.
PicoTurbine is a STEM/STEAM Education Solutions Company. We offer a full solution to help educators incorporate STEAM into their curriculum through our service and product offerings.
Yes. Please fax them to 877-577-1887. You can also mail them to:PicoTurbine 50 Dey Street (Unit 455) Jersey City, NJ 07306. If you have further questions, please give us a call Toll Free at 1-877-731-9966 Available 24 hours a day.
We do ship internationally and can place your orders through our website terminal! All calculations are made upon checkout and if you have any questions you can feel free to email us at Info@picoTurbine.com Be advised that your country may charge additional duty and tax when your shipment arrives.
We do sell wholesale. Please call us Toll Free at 1-877-731-9966 if you are interested in wholesale products and pricing.
That depends on what is meant by "better". Sure, rare earths would produce much more power. Neodymium magnets are currently the best there are, and they produce 3 to 4 times as much energy as the Ceramic-5 magnets we use. However, super strong magnets are not safe in a classroom environment. If you drop 2 neodymium magnets at the same time, they will attract each other with such force that they can shatter and bits can fly off at high velocity. It is recommended to only handle Neodymium magnets when wearing proper eye protection for this reason. So, if “better" means "would produce more power" then Neodymium is better. However, if "better" means “being good as a classroom project” then Ceramic-5 is the better choice.
Located in our manuals page located here is an illustrated troubleshooting guide for wiring up the coils. Or if you're still having trouble you can always contact us for help.